SAMPLE. Built by EmployerReady from the questionnaire answers of a fictional organization, Fictional Clinics Ltd. (85 employees in Ontario). The Responsible and Status columns are left as the template leaves them, for you to fill in. Your own documents are built from your answers. General information, not legal advice.
Fictional Clinics Ltd.
Date prepared: November 1, 2026
This plan outlines Fictional Clinics Ltd.'s strategy to prevent and remove barriers for persons with disabilities and to meet its requirements under the Integrated Accessibility Standards Regulation (O. Reg. 191/11). It will be reviewed and updated at least once every five years; the next review is due by November 1, 2031.
Fictional Clinics Ltd. is committed to meeting the accessibility needs of persons with disabilities in a timely manner, by preventing and removing barriers and meeting the requirements of the AODA.
| Area | Requirement | Planned action | Responsible | Status / target date |
|---|---|---|---|---|
| General | Accessibility policies (s. 3) | Adopt and publish the Accessibility Policy; review yearly. | Not started | |
| General | Training (s. 7) | Train all staff and volunteers; record dates and numbers trained; retrain when policies change. | Not started | |
| General | Kiosks (s. 6) | Have regard to accessibility when buying or designing any self-service kiosk. | Not started | |
| Information & communications | Feedback (s. 11) | Keep the feedback process accessible and publicise accessible formats. | Not started | |
| Information & communications | Accessible formats (s. 12) | Fulfil requests in a timely way, at no more than the regular cost charged to others; keep a request log. | Not started | |
| Information & communications | Emergency information (s. 13) | Provide public safety information in accessible formats on request. | Not started | |
| Information & communications | Website WCAG 2.0 AA (s. 14) | Audit https://fictional-clinics.example against WCAG 2.0 Level AA and fix issues found. | Not started | |
| Employment | Recruitment notices (ss. 22–24) | Include accommodation notices in postings, interview invitations and offers. | Not started | |
| Employment | Informing employees (ss. 25–26) | Tell new hires about accommodation policies; provide accessible formats on request. | Not started | |
| Employment | Emergency response information (s. 27) | Prepare individualized emergency information where needed and review it. | Not started | |
| Employment | Individual accommodation plans (s. 28) | Follow the written accommodation-plan process. | Not started | |
| Employment | Return to work (s. 29) | Follow the documented return-to-work process. | Not started | |
| Employment | Performance, career development, redeployment (ss. 30–32) | Take accessibility needs and accommodation plans into account. | Not started | |
| Design of public spaces | Part IV.1 | No new or redeveloped public spaces planned; apply Part IV.1 if that changes. | Not started | |
| Customer service | Part IV.2 | Maintain customer service policies, notices, training, feedback process and disruption notices. | Not started |
For more information or to request this plan in an accessible format, contact Morgan Test, Operations Manager: access@fictional-clinics.example, 416-555-0801.
Approved and adopted on behalf of Fictional Clinics Ltd. by Dr. Alex Example, Managing Partner.
Based on Ontario rules current to October 23, 2026 (EmployerReady ruleset 2026.11.1). Prepared with EmployerReady from information you provided. This is a template and checklist to help you comply, not legal advice. You are responsible for your own compliance; have a lawyer review it if you are unsure.